Our Challenge

Translating over 20 years of Pelancongan Malinja’s travel expertise into an engaging digital presence meant building clarity around branded ground tours and customizable packages. The project had to communicate credibility through licensing, flexible voucher systems, and organized itineraries for domestic Malaysia and China-bound tours, while ensuring trust, ease of booking, and multilingual support.

Solution & Result

We delivered a refined site architecture and user experience tailored to both individual and corporate clients:

• Curated Tour Collections: Featured packages such as China Ground Tours and Malaysia cultural excursions, detailing logistics, redemption processes, and essential terms.

• Voucher-Based Booking System: Customers can redeem prepaid vouchers in person or by mail, with transparent validity rules and opportunity for package exchanges—even across major holidays.

• Accredited & Trustworthy Brand Signals: Messaging emphasized licensing by Malaysia’s tourism authority, two decades of heritage, Malaysian office location, and in-business contact details.

Result: The redesigned platform articulates Malinja Travel’s position as a reliable, long-standing travel agency. Clear package presentation, experience-backed credibility, and voucher-based convenience all contribute to elevated trust, higher engagement, and smoother customer conversions.